Contact

Contact

Germanwings Call Centre

The Germanwings call centre can be reached under the following number:

0871 7029987 (05:00- 23:00 hrs CET)

Calls to this number will be charged at 0.10 GBP a minute. Mobile charges may be higher.

Please note that from 29 December 2008 (in Turkey from 20 December 2008) there are new numbers for the call centre!


International Service Numbers

Please note: You can only phone these numbers from landlines or mobiles in the respective countries.


Albania:
+44(0)871 702 9974*
(5:00 - 23:00 hrs)
Austria:
0820 900 144*
(5:00 - 23:00 hrs)
Belgium:
0702 74900*
(5:00 - 23:00 hrs)


Bosnia:
+44(0)871 702 9976*
(5:00 - 23:00 hrs)


Bulgaria:
+359 249 17413*
(5:00 - 23:00 hrs)
Croatia:
0601 90195*
(5:00 - 23:00 hrs)


Czech Republic:
+42 024 601 9695*
(5:00 - 23:00 hrs)
France:
0892 390158*
(5:00 - 23:00 hrs)

Greece:
825 200 8981 (Landline)*
9019003109 (Mobile)*
(5:00 - 23:00 hrs)

Hungary:
0691 110 110*
(5:00 - 23:00 hrs)

 Iceland:
+44(0)871 702 9978*
(5:00 - 23:00 hrs)		 Ireland:
+44(0)871 702 9979*
(5:00 - 23:00 hrs)

Italy:
199 257 013*
(5:00 - 23:00 hrs)
Kosovo:
+44(0)871 702 9980*
(5:00 - 23:00 hrs)


Macedonia:
+44(0)871 702 9981*
(5:00 - 23:00 hrs)


Poland:
0703 203 073*
(5:00 - 23:00 hrs)


Portugal:
707 780 033*
(5:00 - 23:00 hrs)


Romania:
0903 760 101*
(5:00 - 23:00 hrs)


Russia:
+44(0)871 702 9983*
(5:00 - 23:00 hrs)
Serbia:
+44(0)871 702 9984*
(5:00 - 23:00 hrs)

Spain:
902 888 076*
(5:00 - 23:00 hrs)


Sweden:
0770 930 733*
(5:00 - 23:00 hrs)
Switzerland:
0900 000 407*
(5:00 - 23:00 hrs)
The Netherlands:
0900 345 6456*
(5:00 - 23:00 hrs)


Turkey:
+44(0)871 702 9985*
(5:00 - 23:00 hrs)

UK:
0871 7029987*
(5:00 - 23:00 hrs)

  

 

*For phone charges please see overview below.
Please note that all opening times are Central European Time (CET).

Overview of phone charges:

Albania: Calls to this number will be charged at your international tariff rate.
Austria: Calls to this number will be charged at 0.20 € a minute. Mobile charges may be higher.
Belgium: Calls to this number will be charged at 0.15 € a minute. Mobile charges may be higher.
Bulgaria: Calls to this number will be charged at your local tariff rate.
Croatia: Calls to this number will be charged at 1.13 HRK / minute. Mobile charges may be higher.
Czech Republic: Calls to this number will be charged at your local tarriff rate.
France: Calls to this number will be charged at 0.34 € a minute. Mobile charges may be higher.
Greece (Landline): Calls to this number will be charged at 0.25 € a minute.
Greece (Mobile): Calls to this number will be charged at 1.52 € / minute by your mobile phone provider.
Hungary: Calls to this number will be charged at 105 HUF a minute. Mobile charges may be higher.
Iceland: Calls to this number will be charged at your international tariff rate.
Ireland: Calls to this number will be charged at your national tariff rate.
Italy: Calls to this number will be charged at 0.12 € a minute. Mobile charges may be higher.
Kosovo: Calls to this number will be charged at your international tarrif rate.
Macedonia: Calls to this number will be charged at your international tarrif rate.
Poland: Calls to this number will be charged at 0.35 Zloty a minute. Mobile charges may be higher.
Portugal: Calls to this number will be charged at 0.10 € a minute. Calls from mobile phones will cost 0.25 € a minute.
Romania: Calls to this number will be charged at 0.60 € a minute. Mobile charges may be higher.
Russia: Calls to this number will be charged at your international tariff rate.
Serbia: Calls to this number will be charged at your international tariff rate.
Spain: Calls to this number will be charged at 0.07 € a minute. Mobile charges may be higher.
Sweden: Calls to this number will be charged at 1 SEK a minute. Calls from mobile phones will cost 2.50 SEK a minute.
Switzerland: Calls to this number will be charged at 0.36 CHF a minute. Mobile charges may be higher.
The Netherlands: Calls to this number will be charged at 0.15 € a minute. Mobile charges may be higher.
Turkey: Calls to this number will be charged at your international tarrif rate.
UK: Calls to this number will be charged at 0.10 GBP a minute. Mobile charges may be higher.